Privacy Policy - Caring Futures

Privacy Policy – Caring Futures
At Caring Futures, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

Information We Collect

Personal details provided via our enquiry forms, phone, WhatsApp, or email.
Information needed to assess benefit eligibility (e.g., health details, financial details).
Website usage data through cookies and analytics.

How We Use Your Information

To provide our services, including benefit application support and care solutions.
To communicate with you about your enquiry or ongoing application.
To comply with legal and regulatory obligations.

Legal Basis

We process personal data under the lawful bases of contract, legal obligation, and legitimate interest.

Sharing Information

With trusted partners (e.g., carers, financial support specialists, benefit consultants) where necessary.
With government departments such as the UK Department for Work and Pensions (DWP) when acting on your behalf.
We do not sell your information to third parties.

Your Rights

Access, correct, or delete your personal data.
Restrict or object to processing.
Lodge a complaint with the UK Information Commissioner’s Office (ICO).

Data Retention

We keep your information only as long as necessary for the purposes stated.

Contact

If you have any questions, contact us at:
Email: info@caringfutures.eu
Phone: +44 732 223 380